Post by account_disabled on Feb 15, 2024 12:31:02 GMT 1
Once trust is gone, it's hard to regain. Pro Tip: When training your sales reps, make sure they understand the key aspects of your product or service to help them better communicate its promise. 5. Undervalue your product or service Just like overpromising the value of a product or service, underestimating it can lead to customer churn. With the internet at their fingertips, 96% of customers research a product or service before talking to a sales professional. This means your customers probably already have a good idea of what your product or service has to offer. What they may need help understanding, though, is how the product or service can directly benefit them.
There’s a reason good sales professionals spend time talking to their customers. pain points. Since Cayman Islands Phone Number List the customer has already researched the product or service, the salesperson's time would be better spent explaining to the customer how the product or service will benefit them rather than explaining what the product does. Pro Tip:
Encourage your sales team to discuss their pain points with customers. This will illuminate new ways your product or service can help them. 6. Slow response times Since 65% of revenue comes from existing customers, organizations should consider how to maintain these customer relationships. Putting customers on hold or being slow to respond to their inquiries and emails is not a suitable retention method and could be the reason why your company loses customers.
There’s a reason good sales professionals spend time talking to their customers. pain points. Since Cayman Islands Phone Number List the customer has already researched the product or service, the salesperson's time would be better spent explaining to the customer how the product or service will benefit them rather than explaining what the product does. Pro Tip:
Encourage your sales team to discuss their pain points with customers. This will illuminate new ways your product or service can help them. 6. Slow response times Since 65% of revenue comes from existing customers, organizations should consider how to maintain these customer relationships. Putting customers on hold or being slow to respond to their inquiries and emails is not a suitable retention method and could be the reason why your company loses customers.